Impact

Between 2019 and 2025, we operated a circular redistribution system in Aotearoa, New Zealand, embedding environmental measurement, formalised partner agreements and needs-based garment allocation into a repeatable service model.

2019 - 2025 model impact

  • 68,749 garments redistributed

  • 40.4 tonnes textile diversion

  • 36.6 tonnes CO₂e avoided 

  • 3.35 million litres of water saved

  • 29,860 people supported via partner organisations

  • 33 frontline social service partners engaged

  • 449 wardrobe activations delivered

Social and environmental outcomes

We removed friction and stigma from clothing access by embedding redistribution within trusted frontline social service and community organisations. 

The model:

  • Replaced crisis-based clothing grants with scheduled, partner-submitted orders
  • Enabled rapid turnaround from request preferred pick up or delivery method
  • Reduced administrative burden and welfare pressures
  • Enabled curated, needs-led allocation rather than standard kits
  • Reduced barriers to employment, housing stability, participation and reintegration

Clothing access was delivered through case and relationship managed environments, increasing operational efficiency and accountability.

We partnered with UsedFULLY to apply lifecycle based reuse impact factors to measured garment volumes.

Environmental reporting included:

  • 40.4 tonnes textile diversion
  • 36.6 tonnes CO₂e avoided 
  • 3.35 million litres of water saved

This embedded carbon accountability within the redistribution model, aligning with council waste targets and national climate objectives.

2025 impact

In our final year of operations in Aotearoa, we operated at full model maturity with the following outcomes.

  • 15,614 garments redistributed

  • 6,735 people supported

  • 30 partner organisations engaged

  • 9.18 tonnes diverted

  • 8.3 tonnes CO₂e avoided

  • 129 garments repaired and extended in use

We concluded operations in 2025. The operational framework now forms the foundation for implementation in Naarm, Melbourne.

Download the full impact report

Access the complete 2019–2025 impact report, including social service delivery impact, environmental verification and financial model efficiency detail.

Financial efficiency

In 2025, Common operated on a lean funding base:

  • $60,000 public and private funding
  • $54,662 programme revenue
  • 6,735 people supported across 30 partner organisations

To sustain operations, we integrated additional services into our model, including:

  • Online and in-store resale
  • Skill-based repair workshops
  • Community textile recovery events
  • Volunteer engagement days
  • Wardrobe clear-out kits
  • Industry participation programmes

These activities generated revenue while strengthening public engagement and garment sourcing.

However, our experience demonstrated that while redistribution infrastructure can operate lean, long-term sustainability requires appropriately structured funding aligned to service delivery, reporting and environmental accountability.

Our model operated across diverse service environments from justice, and employment and reintegration pathways to education, acute care facilities and housing security. The following service areas illustrate how clothing access functioned within different systems of care. What follows are our partner perspectives.

Employment and economic mobility

We serviced organisations working alongside young offenders transitioning into employment and training initially supported by holistic and cultural programmes. Other partners operating in these spaces provide education, mental health and relationship-based services through connection and practical support, strengthening outcomes for those in their homes and communities. Clothing is often treated as peripheral but in practice, clothing functions as enabling infrastructure for participation.

ACROSS Te Kotahitanga o te Wairua

“Common’s commitment to providing quality, choice-driven clothing to whānau in need has made a real difference in the lives of the young people and families we support giving them dignity, confidence, and practical support when it matters most. Their partnership with us strengthened our ability to walk alongside rangatahi not just with words, but with meaningful, everyday essentials that truly matter.”

— Banele Mkhwanazi

Social Work

Workwise

"Our collaboration with Common strengthened the support we could provide to our Whaiora. This partnership also saved considerable time and effort for both our employment consultants and whaiora, allowing us to focus more fully on employment skills and preparation rather than searching for alternative clothing options. This clothing gifted played a meaningful role in building their confidence to step into interviews and work opportunities."

— Loui Schaumkell

Employment Consultant

Blue Light

“One family of eleven who received clothing and shoes, were so grateful for the kind gesture as this gave the three youngest the opportunity to wear their new clothes and shoes to school, which supported their attendance and motivation to learn.”

— Leah Tuifelasai

Lead

Diamonds In The Rough

“It was easy to work with Common to support our young mothers. We accessed support for Mother’s Day celebrations, for a young mum experiencing partner violence, and again towards the end of the year with a beautiful lingerie collection. We were able to provide our young mums with high-quality clothing and essentials that put a smile on their faces.”

— Shilpa Wilson

Founder & Director

Ember Korowai Takanini

“Without Common our hauora rōpū don’t have the right shoes to wear while out walking to increase their fitness. 2025 we were lucky to be connected to Charli and a quick relationship grown from there.”

— Toni-Anne Matara

Team Manager

The Ngāti Tamaoho Trust

“The whanau we support were blown away with the quality of the clothing they received which enabled them to feel a sense of pride in self and the confidence needed to ace their job interviews.”

— Donna Waaka

Programme Manager

Core needs support

Another significant area of assistance was organisations supporting individuals and families experiencing income and housing insecurity alongside sustained material hardship. Situations are diverse, from families and young people seeking independence from abusive or harmful situations.

Food and children's clothing is generally prioritised in such settings however, our partners reinforced how important support is starting with the parent, care giver or those who have taken on the caring responsibility for the young person.

Nurturing Families

“Without Common, many of the individuals and families we support would have gone without access to high-quality, appropriate clothing during times of real financial hardship. We often relied on Common to fill significant gaps, particularly for older children’s clothing, and we are already noticing the impact of this absence through empty tubs and reduced options. This has added further stress to already challenging situations and limited people’s ability to participate confidently in daily life, including work, education, and community engagement.”

— Tayla Nasmith

Founder

Pillars Ka Pou Whakahou

"There is nothing out there like Common providing free clothing for all ages and gender on request. A lot of people in need will continue to make do or go without. Many of our whānau share clothes and shoes. Mums put themselves last so their kids have things."

— Leonie Tolua

Social Worker

Aupōuri Ngāti Kahu Te Rarawa

“Without the support provided through Common, many whānau would have been without essential items such as pyjamas, coats, shoes, and warm clothing, leading to significant hardship.”

— Trudy Brown

General Manager

Transitional housing and emergency accommodation

Embedding clothing redistribution within housing contexts meant supporting individuals and families at critical points of housing insecurity. Their priority service is accommodation and safety, but our partnership enabled the provision for clothing while removing an administrative burden where staff were stretched to provide resources to meet someone's needs holistically.

Te Tāpui Atawhai, Auckland City Mission

Since 2020, when operating as Koha Apparel (Common from 2024), the organisation has played a significant role in supporting our wāhine at Te Tapui Atawhai - Auckland City Mission.

Across five years of partnership, Common has been present at our Homeless Days, providing access to clothing including essential undergarments for some of our most vulnerable communities.

At our Mana wāhine dinners, Koha Apparel’s involvement was always a highlight. The ability to access sustainably sourced clothing meant many women could receive high-quality garments they would not otherwise have access to.

The volunteers who supported our wāhine, matching items to create complete outfits, added to the experience with the notion that all women deserve to look great. Quality can help the unseen to be seen and the undervalued feel worthy.

With Common’s service, the feeling of worth increased, the smiles providing a physical testament and value on a service that is going to be greatly missed.

— Tui Gallagher

Kaiwhatu / Hīnātore Co‑Lead

Wellington Women's House

"Working with Common has allowed Wellington Women’s House to offer women access to high-quality clothing and underwear, helping restore confidence and dignity during challenging times. As a provider of safe, temporary accommodation for women experiencing homelessness in Wellington, these practical supports make a meaningful difference to women as they rebuild stability in their lives."

— Ebba Andersen

Coordinator

Te Mahia Community Village

"It has been a pleasure working alongside your organisation. Our experience has been great as you have helped clothe families in our community who would were not able to afford warm winter clothing this year and struggling families who would have just gone without. We have been very grateful to be a recipient of your organisation and have been blessed especially as this has been a difficult year for many families."

— Oceania

Lifewise Youth Housing

"Two hapu mama were fortunate to receive a care package from Common for clothing for themselves and items of clothing for their unborn babies."

— Tracie Mahia

Youth Development Worker

Safe housing and accommodation

We partnered with specialist organisations supporting women and families experiencing family violence. In these contexts, clothing access forms part of immediate stabilisation, alongside housing and safety planning. Operating as a needs-based wardrobe service, we provided rapid turnaround times, with resources often required on the same day or within 24 hours to support urgent transitions.

Whare Timatatanga Hou Ora Womens Refuge Kaitaia

“There are no other organisations that provide this type of service. We appreciate the support from Common. Our experience of working with Common has been an easy experience without fuss or any hold ups. The response to our requests were efficient, expedient, and without hesitation.”

— Waimaria Smith

Administrator

Fale Pasifika Women's Refuge

“As a Pasifika service, it is often difficult to source plus-size clothing, and partnering with Common enabled us to provide these items in large quantities, helping to ease financial stress for many families.”

— Dorothy Savieti

Child Advocate

Equity and underserved communities

Frontline services should not be required to divert staff time toward sourcing clothing but this was and remains a reality for many organisations. In these contexts, clothing access is closely linked to safety, identity affirmation and social participation. Embedding clothing access within trusted service environments, the model strengthened equity in communities where visibility, safety and dignity intersect.

Rainbow Youth

“Common has been such a boon for our organisation. Having a dedicated service to sourcing free and quality clothing has uplifted so many of our young people. 

Common has helped RainbowYOUTH stay more efficient and productive in our support services and everyone at the organisation are sorry to see them go. 

The dedication that Charli and Tracey have put into this mahi will be dearly missed, but we thank them for their long-standing support and celebrate all the wonderful things they did achieve.”

— Li Kenept

Communication Coordinator

Asylum Seekers Support Trust

"The Asylum Seeker Support Trust (ASST) has gratefully received clothing support from Common. Our clients were happy and amazed to receive good quality, both recycled and new clothing. Without Common clothing support ASST would not have been able to clothe our clients warmly. We really appreciated the variety of clothing Common provided so our clients could choose what they wanted."

— Gina Kwok

Residential Social Worker

Rehabilitation, reintegration and harm reduction

Engaging with organisations supporting individuals navigating the court process, and transitioning from incarceration, in these settings, clothing directly affects reintegration outcomes. At these stages, clothing functions as enabling infrastructure, whether that is court attendance, employment and programme readiness or more general social participation and intergration.

Mt Eden Corrections Facility

"We want to acknowledge the significant value your organisation brings to the tāne we work with, many of whom arrive with limited resources and face considerable barriers as they move toward reintegration. Your support goes far beyond providing clothing; it restores dignity, strengthens confidence, and enables meaningful engagement in rehabilitation and community-based activities. 

The positive effects extend to their whānau, who experience reduced financial strain and greater hope  in their loved one’s journey, and to the wider community, where your kaupapa helps create safer, more equitable pathways for people returning home across Aotearoa."

Principal Corrections Office

Te Kōti o Timatanga Hou, The Court of New Beginnings

“Without the shoes and clothing provided by Common, many of the people presenting at the Auckland District Court would have left as they arrived — barefoot, dishevelled and cold. We work with rough sleepers and people with complex needs who are often unable to access basic resources. Their situations are acute and rarely visible. It is deeply saddening that a service addressing such fundamental needs struggled to secure sustainable funding.”

— Carmel Claridge

Court Coordinator

Community Corrections

“We are grateful for the opportunity to provide those in our care much needed, quality clothing. It allowed for those who received your donations to feel proud having something new and we saw the effect it had on the homeless in our community that we directly manage.”

Senior Practitioner

Te Pā Maru, Wellington City Mission

“This is often a mana-enhancing experience as staff have set up a little ‘shop’ so they can come and choose whatever clothes they want.”

— Emma Sproul

Social Worker

Healthcare institutions

In healthcare settings, clothing access emerged as an unexpected but practical need, particularly during discharge, crisis admission or transitional care. Clinical teams are structured to deliver medical treatment. When patients present without appropriate clothing, staff often absorb this responsibility informally. While clothing provision is not core to hospital mandates, it forms part of dignified discharge and continuity of care and we were able to provide rapid fulfilment aligned to health service requests.

Tiaho Mai, Adult Acute Mental Health Middlemore Hospital

"Common provided us with the opportunity to have meaningful conversations with tangata whaiora about self-care and we were able to witness people taking pride in their appearance for the first time in potentially a long time. Common provided our tangata whaiora with the opportunity of receiving a gift that was not second-hand and it was the perfect size which positively impacted confidence and self-esteem."

— Emma Mokomoko

Occupational Therapist

Kidz First, Middlemore Hospital

"We appreciate your clothing donations, which were distributed to our patients and their families on the Kidz First inpatient wards. Throughout the week, our Play Specialist team meets with every whaanau on the ward to understand how we can best support them during their hospital stay. For some families, having appropriate clothing for their children, especially rangatahi, is something they are not always able to provide. Having access to your donations meant we could offer brand‑new clothes to those who needed them, and these were genuinely appreciated."

— Ana Smith

Team Leader

Educational institutions

We delivered allocation services to schools and education-aligned services supporting tamariki in communities experiencing material hardship and geographic isolation. Here, clothing access affects school participation, attendance and social inclusion. Access inequity in isolated and low-income communities is practical rather than visible. Strategic partnerships meant impact was embedded within everyday school participation rather than external recognition.

Duffy Books In Homes

“If Common hadn’t existed, many of our tamariki and their whānau would have continued facing quiet but significant barriers that often go unseen, the kind that affect confidence, dignity, and a child’s readiness to learn. In some of our most isolated communities, quality clothing isn’t just hard to access, it’s almost impossible.”

— Trina Isaako

Administrator & Role Model Coordinator

Explore the full impact framework

This page provides a summary of outcomes. The full report outlines the structured model, textile waste diversion and carbon impacts  and seven-year service data in detail.